As soon as I walk in I am always greeted. Never had anyone from the store be rude. They are always ready to help even in the toughest situations.
Haven't been very happy the last 3 times I have had to go to this store. Customer service has been horrible. One person in particular is very rude. Lacking on giving customer information on services or other things that you might need to know about your service and phone lines. Will be switching to somewhere else. Sad that one person continues to ruin my expeience with T Mobile
Great staff. Nice clean show room and overall a competitive solution to cellular needs in the area.
Great coverage in my area. Best price for unlimited plan. Customer service could be better. The local store service is good. Company wide could be better.
Absolutely horrible service!!! The store & customer care never have the same answers! I'd give it a "0" rating if I could. Billing is outrageously messed up. They add stuff to your account without permission & don't cancel things you ask to cancel. You find out when you get your next bill. They must do a lottery for your bill date, because it keeps moving. They lie about service prices, etc...no hidden fees/taxes...HA! You make one small change to your account & it's like an explosion happened. No one in the store knows what they are doing & many are very rude. They will say they can't do anything at the store & tell you to contact customer care for everything. Customer care then says that services can be done in the store. It's like a roller coaster ride! This company needs to be COMPLETELY overhauled!!! Not how a business should be run at all!
T Mobile is a US Electronics Store based in Evansville, Indiana. T Mobile is located at 1031 N Green River Rd Suite 101, Evansville, IN 47715, USA.
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