I called to ask about a problem with my phone and they hung up on me without ever talking to me. Very rude. Going to Best Buy. Hate it. If I could leave 0 stars I would.
this store is awesome brought my son's ipad and they fixed with no hassles.
I had an issue with my Mac. It got infected because of a fake flash player that I installed (opps). I spoke with Apple tech support online and was told it would cost $150 to fix. I came into this store and the gentleman helping me provide efficient service and clearly my computer of and infected programs and even deleted some of the apps that were not necessary or used. I asked him if I owed him anything and he said no. Got everything fixed in less than 10 minutes and for FREE!!! Will be back to this store if I ever need assistance in the future.
Had a great first experience at the Evansville store with Logan. My iPhone 6 would not update for weeks after trying all options online, and he was able to help force it through with no problems. Other customers came and went while I waited and they were very nice to everyone. One had explained how they are not an Apple Store (but when you call Apple they send you here as a first option), but can help on most things which is good to know moving forward!
I went in this evening to try and figure out problems I'm having with my phone. The gentleman that helped me was incredibly helpful, professional, and courteous. At no point was he pushing me to make any purchases. He happily cleaned my phone and checked operation while informing me about new things coming out in the future. I was very impressed. I will definitely be coming back in the future.
Simply Mac is a US Electronics Store based in Evansville, Indiana. Simply Mac is located at 6401 E Lloyd Expy #17, Evansville, IN 47715, USA.
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