John(Jack) Lutz is the MAN at this agency. Not sure I would have bought a vehicle from anyone else. He is very thorough. Top marks from me.
These guys advertise a lot and I find their commercials misleading and really annoying - particularly the part where that Butch guy (who looks more like a Chazz than a Butch) claims that "we just do things the right way." We bought a vehicle from them a while back and the experience was just like any other I'd had before. We traded in our vehicle for a Lexus. The salesman Dan was a nice guy and did a good job overall and I don't fault him, I blame the dealership. We agreed on the trade-in value of our vehicle, the price of the Lexus and I thought I knew what the total cost would be. When the paperwork was drawn up, I was charged with those annoying "dealer fees" that really made the whole experience unpleasant. On top of that, we had to listen to a lengthy sales-pitch for an extended warranty that we didn't want. My wife likes the vehicle so that's good enough for me, but, I don't plan to deal with them again. They don't do things "the right way" they just do things like every other dealership.
Worked with us really well on our purchase there. They got everything done correctly and quickly and have continued to take good care of us, especially Anthony in the service department.
The service department got my brakes, wiper blades and oil changed within an hour and a half!
Awesome staff! Willing to make great deals!
Kenny Kent Lexus is a US Car Dealer based in Evansville, Indiana. Kenny Kent Lexus is located at 5600 E Division St, Evansville, IN 47715, USA.
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