Rooms are very nice and clean. Beautiful area. Wish they had a free morning breakfast though.
Diana was not helpful at all. Upon asking for a shuttle to take me to a near by shopping center, she informed me that the shuttle only runs 3 miles from the hotel. Both shopping centers I mentioned were 2 miles or under from the hotel, and which I let her know that. She stood there looking at her computer not even responding to me! Another younger gentleman stepped in the conversation and assured me that they would be happy to take me to North Park Shopping Center which is 2 miles away, about a 7 min drive! She clearly had no intent on helping me and was rude in the process. She lied telling me that the shopping center was over 3 miles from the hotel, which it wasn’t. I was also told there was supposed to be a refrigerator and microwave in my room, which neither one was in the room. The room is clean but it’s also located right next to an active airport runway. Thank you to the gentlemen who stepped in to help me getting to the shopping center or I would have gave them 1 star.
Very nice hotel. Beds are comfy and rooms are well kept and clean. Staff is vey nice and professional. Despite the fact that my key needed to be reprogrammed twice, it was a very small concern with all of the positives. Breakfast is not included with the room. Not even from the buffet. It is an additional $9.95.
Clean room. Breakfast was awesome. The waitress Raquel was great. Hotel service sucks. We were locked out of our room for more then a hr be cause our card wouldnt work.
It's an older hgi so you have to know that going in. However service leaves a lot to be desired. I checked out. Handed my key cards to the front desk. Repeated I was checking out. Told him to send my folio to my email which is on file. He never checked me out. They would have charged me another day if I hadn't called late that night for my receipt. Hard to recommend a hotel when they cannot even do the little things.
Hilton Garden Inn Evansville is a US Lodging based in Evansville, Indiana. Hilton Garden Inn Evansville is located at 220 Eagle Crest Dr, Evansville, IN 47715, USA.
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