They have literally screwed up every thing we have needed. Engagement ring was incorrect, wedding band (hers) was incorrect, they couldn't help find band I wanted, I paid for engraving package but at later date they insist we didn't and we paid for a second time. I regret purchasing from them, because now I am stuck with them unless we want to void the care warranty on my wife's ring.
Scarlett and Mike did a excellent job working with me. I told them a price and what I wanted. Walked out the door happy, and just a little more educated about diamonds.
James
Thanks Guys,
I cannot begin to tell you how wonderful my experience was with Jared's!! Mark and Tamra are amazing. They were extremely knowledgeable, honest, and patient while my fiancée and I picked out and created my engagement ring and wedding band. Their in house lab worked diligently on my ring, even offering to bypass their lunch break to get it to me faster. The workers are all very personable and friendly. We began our journey just "looking" and "pricing" but quickly realized we had no reason to shop elsewhere. The place is also worth mentioning- it features a playroom and tv room which was perfect for my 14 & 9 yr old so they wouldn't be bored while we shopped. And did I mention the BEAUTIFUL ring I left with?!? Wow. That's all I can say. No reason to shop anywhere else. I am ecstatic that "he went to Jared's!"
Absolutely the worst experience we have ever had!! My boyfriend purchased 2 beautiful rings for me on Christmas, one engagement band to be worn with a stackable and the other a crisscrossing stackable. Both were bought with a lifetime service plan. We had to come in at least 3 separate times for the crisscrossing ring because the stones kept falling out. My boyfriend then purchased the 3rd ring to complete my set in July for my birthday (another stackable same as) I had them back in in just 2 short months over the stones falling out. My boyfriend and I were told by a Jarod's employee that the cause was likely that it had been sized to a 9 which thinned it out and caused them to fall out, he also told us that the stackable may not be a good choice as they had been having this issue and that it be best to just order all three rings made to size and that I could just wear my rings until the new ones arrived in November. Sitting on the sofa watching a show with my son when I Went to run my fingers through my hair my ring had snagged it and a piece if the stackable had broken off!!!!! When we got to the store we were assured everything was covered and fine and we were clear to pick up our new made to size rings but after speaking to the salesman and him telling us this issue will more than likely only continue with these rings we decided to just pick something else out as he had suggested but he just needed to clear it with his bosses... few days later we get a phone call from the Jarod's employee stating that we were to come pick up our current (broken) jewelry and they were Just going to refund our service plan because it was caused by excessive wear and tear and they were not going to fix the jewelry either. I would like to add that I am a stay at home mom so there is absolutely no reason for my rings to fall apart as they have, I am still battling this situation but for now this is the worst experience I've ever had!!!!!
Awesome place to do business! Doesn't hurt my preferred jeweler is there!
Jared The Galleria Of Jewelry is a US Jewelry Store based in Evansville, Indiana. Jared The Galleria Of Jewelry is located at 700 N Green River Rd, Evansville, IN 47715, USA.
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