We have a warranty program that required that we use B and M electronics to service our washing machine. The noise it makes and how it shakes is absolutely horrible. After 4 attempts at coming to our home to repair it, we are in hopes it will work and we never have to have them step foot here again. This last time they sent someone out here to do the job. He left my home in a huge mess, dirt all over the floor my rugs in a wrinkled pile of dirt on the floor. Hampers and trashcans out in the hallway. After speaking with a manager, I was assured that the owner would call me back. I never received a call. Very disappointing. If it would of only been because of the dirt I think I could of overlooked it , or if they actually would of returned my call, I guess B and M are afraid of speaking with women and choose to only reply to the "hubby". The only reason I gave them one star is I am unable to post this unless I did.
We had an 8 month old Whirlpool Duet washer and dryer still under factory warranty. The dryer developed a bad vibration that I couldn't figure out. Called Whirlpool and they made the appointment with B&M Electronics. I received a call from B&M within a couple days (Whirlpool told me it would be a couple weeks). The technician came out and resolved the problem and was gone in 30-45 minutes. I was originally skeptical due to the reviews. But I have to give B&M a 5 star rating. I was very pleased with the service, speed and courtesy calls we received.
Horrible seller. Especially on eBay. Complete fraud. Over charges. Not a trustworthy business. Sad. Should be reported.
B&M were contracted by Lowes to install an over-the-range microwave. After reading the reviews here I was a little nervous, but we had a fantastic experience. Our installer (Tyrone) gave me a call about 10 minutes before he arrived. He was extremely courteous and went right to work. It took him about 40 minutes and he was done. The workmanship is professional and perfect. He cleaned up the area, hauled off the old appliance and put back all the items he needed to move while he worked. I literally cannot think of anything to complain of about the entire thing. I can’t speak for any repair work, but if B&M is coming for an install you have nothing to worry about.
On June 8, our washer quit draining and spinning. We had an extended warranty so B and M was contacted. They called us to set up a time to check the washer two weeks after they were contacted. They checked and decided it was the pump. two weeks later they replaced the pump, we were told it was fixed and left the washer full of wet towels and water. Called and complained it wasn't working. On July 14 they replaced the control board. Washer still didn't work right. Would only spin on rinse and spin. They decided they would have to replace the control board and pump again. Now its August 21st and the washer is still not working. I had a friend who repairs appliances look at the washer. All that was wrong was an internal filter was plugged. Because of B And M's ineptness, we were unnecessarily out of a washing machine for 3 months.
B M Electronics is a US Electrician based in Evansville, Indiana. B M Electronics is located at 2810 Covert Ave B, Evansville, IN 47714, USA.
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